Terms of Using Services

Welcome to Prime Logistics Solutions! Thank you for visiting. By using our services, you are agreeing to the terms outlined below. Please read them carefully.
 

Using Our Services
 

• You may only use our services as permitted by the FMCSA regulations.

• We reserve the right to discontinue services if you fail to comply with the law or during an investigation of alleged misconduct.

• The carrier authorizes Prime Logistics Solutions to act as their dispatcher for booking loads, processing paperwork, and rate confirmations.

• The carrier agrees to hold Prime Logistics Solutions LLC harmless for any incidents, consequential or indirect damages, or roadside losses.
   

Communications
 

• We may send you important announcements and other relevant information via SMS and phone calls in relation to dispatch and the use of our services.
   

Privacy Protection
 

• Your carrier profile and documents will never be shared with any individual or entity without your explicit approval.

Documentation
 

Upon selecting our service plan, you must provide the following updated documents:

• Updated Certificate of Insurance

• Motor Carrier Authority Letter from the DOT

• Signed W9 Form

• Notice of Assignment (NOA) from factoring (if applicable)

• Voided Check (if using Direct Deposit)

• Three previous Rate Confirmations or three company names with broker names, email addresses, and contact numbers for references.
   

Billing
 

• Invoices are generated and sent weekly on Mondays. Carriers must pay the outstanding balance by Tuesday (inclusive) to avoid any service hold.

• Payments can be made conveniently to Prime Logistics Solutions LLC via debit or credit card through PayPal, Stripe Merchant Link, Zelle, or ACH/Wire transfer.
   

Thank you for choosing Prime Logistics Solutions!